Experience

COMMUNICATIONS CONTENT CREATOR
Universal Orlando Resort / July 2023 – Current

• Programmed weekly HTML email communications for Marketing & Sales division, including the creation of graphics, taking photos of events, and writing articles.

• Maintained SharePoint communications site and Teams channel.

• Produced, shot, and edited short form videos for Marketing & Sales division.

DIGITAL DESIGNER
Universal Orlando Resort / November 2019 – July 2023

• Collaborated on the creation of Global Design System iconography for Universal Destinations & Experiences (UDX).

• Directed vendor development of new resort maps for use in digital and print collateral.

• Coordinated vendor development of ADA compliant PDF materials.

• Produced UDX brand guidelines documents for North America in partnership with Brand Standards department.

GRAPHIC DESIGNER
Universal Orlando Resort / June 2008 – November 2019

• Designed various collateral for local, national, and international sales teams promoting UOR attractions and hotels.

• Crafted key art, logos, print flyers, and out-of-home advertising for new attractions and special events, including Halloween Horror Nights (multiple years), Universal’s Volcano Bay, and The Wizarding World of Harry Potter.

• Developed an internal brand guidelines document for POPCORN, Universal’s Creative Marketing Group.